In Profile - Joanne Forster

Joanne Forster - Finance Assistant

Joanne works as part of the finance team, based at CWM's head office in Wavell Drive, Carlisle. She applied from another administrative job in the summer of 2007, having seen the Finance Assistant role advertised locally.

"On my interview day I was shown around, and everyone I met was nice to me and very welcoming."

This friendly atmosphere made a deep impression, and helped her to decide to join CWM. Now, Joanne is responsible for some of the administrative tasks that make CWM's business run smoothly.

"There's a good, enjoyable office atmosphere here. We all do slightly different jobs, but together we handle banking, payments processing, data input and invoices."

It's clearly a role that suits Joanne, she is growing steadily thanks to the support of the team around her and the depth of training she has received. Together, these two things have encouraged her to take on new challenges:

"I have just finished a one year NVQ in Business Administration. I have also been trained in Microsoft Excel and Word, and Time Management. I feel trusted, and I don't feel like I can't go to someone if I'm stuck. I sometimes get calls from customers who have problems - now, I can do my best to sort it out, or pass it to someone else to help."

Working with CWM has proved to be a good choice for Joanne:

"It's the best job I've had so far, definitely. Working here has brought me out of my shell - I am a lot more confident now."

Joanne Forster can be indirectly contacted at:
enquiries@cumbriawaste.co.uk
Tel: (01228) 822100

(Interview December 2008)